PRIVACY POLICY

This Privacy Policy explains how 303 Group PTY LTD ABN [45 153 584 073] (“we”, “us”, “our”) collects, holds, uses and discloses personal information in connection with The Voice of WA website at www.thevoiceofwa.com.au.

We are committed to handling personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

1.0 Personal Information Collected

The personal information we collect depends on how you interact with the website. It may include:

  • Your Name

  • Email Address

  • Phone Number

  • Organisation or Employer

  • Job Title

  • Postcode and/or Location Information

  • Form Submission Details

  • IP Address

  • Browser & Device Information

  • Pages Visited

  • Referring Website

  • Cookie & Analytics Data

We generally do not seek to collect sensitive information through this website. Please do not provide sensitive information unless it is reasonably necessary and requested by us.

2.0 How We Collect Personal Information

We may collect personal information when you:

  • Submit a form.

  • Request or download a report.

  • Subscribe to receive updates, publications, or marketing communications.

  • Correspond with us by email or through other channels.

  • Interact with the website through cookies, analytics tools, or similar technologies.

We may also collect personal information from service providers who assist us with website hosting, analytics, CRM, email marketing, and related services.

3.0 Why We Collect Personal Information

We may collect, hold, use, and disclose your personal information to:

  • Operate, manage, and improve the website.

  • Respond to enquiries and communicate with you.

  • Provide the requested reports, downloads, or other content.

  • Send you updates, newsletters, invitations, insights, publications, and other marketing communications about The Voice of WA and related offerings.

  • Personalise or improve the relevance of our communications.

  • Maintain our contact records and relationship management systems.

  • Analyse website usage and campaign performance.

  • Protect the security and integrity of our systems.

  • Comply with legal and regulatory obligations.

4.0 Direct Marketing

If you submit a form on this website to receive a report, update, or other content, we may use your personal information to send you direct marketing communications where you have consented or where otherwise permitted by law.

These communications may include:

  • Report Releases

  • Insights & Publications

  • Event Invitations

  • Related updates about The Voice of WA and associated offerings.

You can opt out of direct marketing at any time by:

  • Clicking the unsubscribe link in an email, or

  • Contacting us using the details at the end of this Privacy Policy.

We will process opt-out requests within a reasonable period and at no charge.

5.0 Cookies, Analytics & Similar Technologies

We may use cookies, pixels, tags, analytics tools, and similar technologies to:

  • Remember user preferences.

  • Understand how visitors use the website.

  • Measure website traffic and performance.

  • Improve user experience.

  • Support and measure the effectiveness of marketing communications and campaigns.

You can usually manage cookies through your browser settings. If you disable cookies, some features of the website may not function properly.

6.0 Disclosure of Personal Information

We may disclose personal information to:

  • Our related entities, project partners, or contractors involved in operating The Voice of WA.

  • Website hosting providers.

  • CRM, form, email marketing, and analytics providers.

  • IT support, professional advisers, and administrative service providers.

  • Government, regulatory, or law enforcement bodies where required or authorised by law.

  • Any person or entity to whom you have expressly consented to us disclosing your information.

We do not sell personal information to third parties.

7.0 Disclosure of Personal Information

Some of our service providers may store or process personal information outside Australia.

Where we disclose personal information to overseas recipients, we will take reasonable steps required by Australian privacy law to ensure the information is handled in a manner consistent with the Australian Privacy Principles, unless an exception applies.

Where practicable, we will update this Privacy Policy to identify the countries in which overseas recipients are likely to be located.

8.0 Data Security

We take reasonable steps to protect personal information from misuse, interference and loss, and from unauthorised access, modification or disclosure. These steps may include access controls, secure platforms, password protection, contractual safeguards with service providers, and other technical and organisational measures.

No method of internet transmission or electronic storage is completely secure. While we take reasonable steps to protect information, we cannot guarantee absolute security.

9.0 Retention

We keep personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide requested materials, manage communications, comply with legal obligations, resolve disputes, and enforce our agreements.

When personal information is no longer required, we will take reasonable steps to destroy it or de-identify it, unless we are required or authorised by law to retain it.

10.0 Access & Correction

You may request access to the personal information we hold about you, and request correction if you believe it is inaccurate, out of date, incomplete, irrelevant or misleading.

To make a request, contact us using the details below. We may need to verify your identity before processing your request. In some circumstances, the law may permit or require us to refuse access or correction, in which case we will explain the reasons if required.

11.0 Complaints

If you believe we have breached applicable privacy law, you may make a complaint by contacting us using the details below.

Please provide enough detail for us to investigate your complaint. We will review the matter and respond within a reasonable time.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

12.0 Data Breaches

If we become aware of a data breach involving personal information, we will assess it and, where required by law, notify affected individuals and the OAIC under the Notifiable Data Breaches scheme.

13.0 Changes To This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will be published on this website and will take effect from the date of publication.

14.0 Contact Us

For privacy questions, requests, or complaints, contact:

Privacy Officer

303 Group PTY LTD ABN [45 153 584 073]

Email: hello@thevoiceofwa.com.au

Postal address: Level 2, 242 Murray Street, Perth, WA 6000

Phone: 08 9460 0303